Jun 12, 2025
The Challenge: Ensure Every Call is Answered The Hennepin County Sheriff’s Office 911 dispatch center is located in Plymouth, Minnesota, and takes emergency calls for 39 of the 45 cities in the county. The center is currently staffed with about 50 dispatchers, but as...
May 13, 2025
A Strategic Solution to a Leadership Challenge The Fairfax County Police Department is offering a $15,000 hiring bonus for new police officers. This new initiative aims to attract new sworn officer hires for the PD and other professional staff positions in departments...
Dec 4, 2023
Newly minted NYPD officers celebrate their graduation at Madison Square Garden in this 2015 photo. / Photo via Shutterstock By Tammy Leytham The law enforcement profession faces an employee crisis, as agencies struggle to recruit, hire, and retain police officers. In...
Apr 25, 2023
A conversation between Jonathan Tate, Washington DC firefighter and founder of Food on the Stove, and Anthony Kelleher, Deputy Fire Chief, DC Fire and EMS. In his two-plus decades of experience as a firefighter and instructor, Chief Kelleher has come to believe that...
Apr 7, 2023
A conversation between Lt. Jermaine Harris, Chicago Police Department, and Willie Crump, National Unit Chief for Narcotics and Contraband Smuggling, Department of Homeland Security (DHS). The law enforcement profession has faced a number of crises in recent years that...
Mar 23, 2023
A conversation between Lt. Jermaine Harris, Chicago Police Department, and Dr. Patrick Malone, American University’s Key Executive Leadership Programs. First responders are adept at technical thinking, but what about adaptive thinking? Learn how building a foundation...
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