Tech Tools, Labor Shortage Among Top Concerns for Skilled Workers, NFPA Survey Finds
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By Tammy Leytham
Integration of technology and a skilled labor shortage are among top concerns for employees, according to the 2024 National Fire Protection Association Industry Trends Survey.
The NFPA survey results reveal employee sentiment around the current state of labor, training, and technology. In 2024, the skilled trades industry can expect tech integration to remain king.
When asked what additional skills or knowledge areas they believe are essential for the future success of professionals in their field, the survey found:
46.4% of respondents identified tech integration as a crucial skill
46% noted digital tools will help increase communication methods
28% believe technology will help improve accuracy and safety in day-to-day operations (up from 25% in 2023)
70% said they would be interested in trying new, diverse tools on the jobsite (up from 68% in 2023)
A top challenge predicted for workers is the need for skilled labor, with 53% of respondents citing a shortage of qualified hiring candidates, up from 45% the year prior.
Additional responses included:
39% cited lack of knowledge sharing and collaboration on the jobsite (down from 42% in 2023)
30% noted an influx in coworkers retiring (up from 28% in 2023)
Additionally, the shortage will affect how respondents plan to budget in 2024.
40% of respondents anticipate their organization’s budget will be focused on increased hiring to replace or add jobs
32% noted budget will be used to update manual or outdated equipment
24% believe it will be used to increase training for employees
“Our greatest asset is not the tools we use, but the skilled hands that wield them,” NFPA President and CEO Jim Pauley said. “In 2024, the scarcity of skilled workers will cause organizations to redefine their approach and focus on what matters most. Training is not merely an investment; it is the lifeblood of sustainability, where every worker is not just skilled but empowered to build the bridges to progress.”
Training, certifications, and memberships can elevate the workforce and create new opportunities.
Over half of respondents – 51% – plan to upgrade their roles by taking part in more trainings than they did in 2023, while 42% plant to make the same increase in certifications.
When asked to pinpoint the value of certifications, respondents noted the following:
52% pointed to a higher level of confidence thanks to certifications
49% up-skilled their career by learning new processes and techniques
35% found greater success in hiring/retention with multiple certifications under their belt
32% felt safer knowing they understand the tools and process they’re working on
“Investing in continuous growth isn't just a strategy; it's a commitment to excellence,” Pauley said. “As we dive into the new year, professionals are embracing industry certifications and memberships, forging a path of innovation, resilience, and unparalleled craftsmanship.”
Overall, this data remains consistent with the 2023 survey, and emphasizes the continued focus on labor. Responses were collected from 310 U.S.-based workers, 18 years and older, in electrical, manufacturing, construction, engineering, architect/design, facility maintenance, fire service, and insurance/risk management fields.